Loker Jakarta Selatan Business Digital and Support Officer Bosch Group

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Expired on: Mar 30, 2024

Company Description

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At Bosch, we care. For you, our business, and our environment.
Let’s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond business. We’re independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
Work #LikeABosch

Job Description

  • Provide support and coordination of main local IT applications.
  • Administrator for IT user and its related processes.
  • Responsible for IT projects including its rollout and authorization concept (e.g., SAP Rainbow, Easy Quote, CRM, etc.), including planning of timeline, coordination, support training to implementation stage.
  • Act as and a coordinator of Key User Account (KUA) to support problem analysis, provide necessary documentation including ticket issuance, and support user with special application topics.
  • Ability to understand and analyze IT costs and be able to positively influence on its advantages.
  • Organize new requirements and process for SAP upgrade projects.
  • Coordinate, consult and collaborate with related stakeholders, from drafting of processes and requirements, testing phases up to communication both for existing process and new modules.


  • Graduates from Bachelor in IT, Computer Science, or relevant field is required.
  • 3 to 5 years of experience in IT support and project including SAP administration.
  • At least 2 years of experience in a customer facing desk-side support/end user computing role.
  • Excellent communication skills, with positive and engaging attitude.
  • Experience with problem solving and IT-related troubleshooting skills in a support-oriented environment.
  • Team player yet also self-directed people person with excellent communication skills.
  • Possess organizational & interpersonal skills with attention to detail.
  • Ability to effectively prioritize and execute tasks.
  • Strong customer service orientation.
  • Advanced language skills in Bahasa and English is a must.

Additional Information

HR Contact Person: Nahda Miftah Aulia

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